Privacy Policy

Last Updated: May 1, 2024

Welcome to Urban Outlook Photography. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our photography services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when filling out forms on our website, subscribing to our newsletter, or contacting us.
• Payment Information: When you purchase our services, we collect payment details necessary to process your transaction. We do not store complete credit card information on our servers.
• Images and Content: Photographs we take as part of our services, which may include your likeness if you are the subject of a photoshoot.
• Usage Data: Information about how you use our website, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
• Cookies and Similar Technologies: We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions
• Send administrative information, such as updates about our services or changes to our terms and policies
• Respond to your inquiries and fulfill your requests
• Send marketing communications that we believe may be of interest to you
• Personalize your experience on our website
• Generate anonymized, aggregate statistics about the use of our website
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: To perform the contract we have with you (e.g., providing photography services you've booked)
• Legitimate Interests: For our legitimate business interests, such as improving our services and providing a better website experience
• Consent: Where you have given us specific consent, such as for marketing communications
• Legal Obligation: To comply with legal requirements

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who help us operate our business and website (e.g., payment processors, website hosting providers)
• Professional Advisors: Accountants, lawyers, or consultants who provide services to us
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties.

5. International Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws different from those in your country. By using our website or services, you consent to the transfer of your information to these countries.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law. For photographs, we maintain an archive of client images in accordance with our service agreements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information
• Withdrawal of consent

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that allow us to enhance your experience on our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality cookies: Enable us to personalize content for you
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

12. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

13. Contact Us